Care & Guarantee

We care about customers satisfaction

Jutto Bags products have been crafted to last with the utmost care by passionate craftsmen.

Due to use metal finishing might get scratched or discolored. Metal hardware might lose its shine. But it is not a defect. It is part of their nature and adds to your item vintage appeal. These changes depend from the usage, care and storage of item and cannot be held against the craftsmen.

If, in spite of everything, lock or metal hardware breaking has occurred please contact us.

Jutto Bags products can be subject to repair. Each customer has a 2-year guarantee on locks and metal finishing. If you would like to use a repair service or have any questions, please contact us.