Shipping
1. Delivery process
Your order will be processed as soon as possible but for different reasons it may take 1-5 working days after payment is credited. Standard processing time is 1-3 days. Unfortunately, orders are not shipped on weekends.
When your order will be completed and transferred to a shipping provider, tracking details will be automatically sent to your email.
2. Delivery time and costs
We are shipping worldwide.
We offer different shipping options depending on your location.
We send orders by InPost parcel machines. The courier will deliver your order within 1-3 working days in Poland.
Courier will deliver your order to delivery terminals or to your given address within 2-3 working days in Poland and 3-7 working days in Europe.
Europe: Processing time 1–2 business days. Delivery within 3–7 business days.
Worldwide (outside Europe): Processing time 1–2 business days. International delivery approx. 7–14 business days (customs duties and taxes may apply).
The shipping fees depend on your shipping destination and parcel size. You will be informed about the fees for shipping methods during checkout on order page.
Delivery time depends on your shipping destination and the availability of couriers.
We would like to point that taxes and duties are not included in the item price or shipping fees.
3. Missing order
Check please the tracking number sent in your email. If there are any questions regarding the shipping status of order, please contact the shipping provider.
4. Shipping confirmation
If you have not received any email with the shipping confirmation, please check your spam inbox. If there is no confirmation email contact us.
5. Color
If you are interested in other color than is available in our store, you can write us and we will check the product availability. If product will be available, your order will be processed within 7 to 14 working days after payment is credited. Product will be shipped to you immediately after receiving it from our craftsmen.
6. Contact
If you experience any issues with your order, please contact us at jutto.bags@gmail.com.
We would like to point out that Jutto Bags cannot be held responsible for late or failed deliveries for reasons beyond our control.
7. Guide
If you want to purchase our products follow the instructions below:
Find the item you desire and add to your shopping bag
Once you have found the product you want, check its color and size
Add product to your shopping bag
Once you have finished shopping, click on the shopping bag icon on page
Check one more time, if the products in shopping bag are correct
To continue to purchase, click the checkout button
Please sign in, or register, but you can also buy without the registration
Write please your details (name, surname, phone number, email address) and delivery address details
Choose one of the delivery options
You can choose the option to gift-wrap your order
Once you have confirmed your order, you will see a confirmation page with order number and the costs deducted from your bank account
You will receive information in an order confirmation email
If you have any questions, contact us at jutto.bags@gmail.com
To use an offer code to your order, please sign in into your account
You can use only one offer code per order
Offer code sent you by email after registration can be used only once
Before entering the offer code, please check if you are signed into your account.