Terms and Conditions
Welcome to Jutto Bags Store! These terms and conditions (“Terms”) outline the rules and regulations for the sale of products through www.juttobags.com (“Website”), operated by Jutto Bags Store.
The following terminology applies to these Terms and Conditions: "Customer", "You" and "Your" refers to you, the person log on this Website and compliant to the Store's terms and conditions. "The Jutto Bags Store", "We", "Our" and "Us" refers to our Company.
All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Customer in the most appropriate manner for the express purpose of meeting the Customer's needs in respect of provision of the Store's stated services.
Please read these Terms carefully before using the Website. By using the Website, you signify your agreement to be bound by these Terms.
1. Use of the website:
You must be at least 18 years old to use our Website and make purchases.
You agree to provide accurate and complete information when making purchases or registering for an account on our Website.
You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
Do not continue to use Website if you do not agree to take all of the terms and conditions stated on this page.
2. Your account
Creating an account on our Website allows you to enjoy personalized shopping experiences and convenient order management. You may use your account to make purchases, track order history, manage shipping addresses, and update account information.
You may choose to register for an account on our Website by providing certain information, such as your name, email address, and password.
You agree to provide accurate, current, and complete information when registering for an account and to update your information promptly if it changes.
If you use the Website, you are responsible for maintaining the confidentiality of your account, including username and password.
You agree not to share your account credentials with anyone else or allow anyone else to access your account.
You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being used in an unauthorized manner.
3. Access to Jutto Bags Store
We make every effort to ensure that availability of the Website will be uninterrupted and without errors. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the Website may be occasionally restricted to allow for repairs, or the introduction of new products.
4. Order acceptance policy
All orders placed are subject to acceptance by Jutto Bags Store. We reserve the right to accept or decline any order, in part or in full, even after receipt of an order confirmation email. In the event that Jutto Bags Store is unable to accept Your order, we will notify you as soon as possible and provide a full refund where applicable.
5. Product information
We make every effort to display accurate descriptions and images of our leather bags on our Website. However, we cannot guarantee that colors, textures, or other product details will be accurately represented on your device's screen.
Despite our best efforts, we cannot guarantee that product descriptions, or other content on our Website are free of errors or omissions.
Product dimensions and measurements provided on our Website are approximate and may vary slightly due to the handmade nature of our leather goods.
We list availability information for products sold by us on the Website, including on each product information page.
As we process your order, we will inform you by email if any products you order turn out to be unavailable.
6. Pricing of products and payment
By placing an order on our Website, you agree to pay the full price of the products, including any applicable taxes and shipping fees.
All orders are subject to availability. We reserve the right to limit the quantity of products available for purchase or to refuse any order.
Payment must be made using one of the accepted payment methods listed on our Website. We may use third-party payment processors to process payments.
We will send you a confirmation email once your order has been processed. Please review your order carefully and contact us immediately if there are any discrepancies.
All prices of the products in the online shop and in the order placed on our Website are given in PLN.
The precise amount of the delivery charge will be displayed before you confirm an order.
You can pay for the products purchased using one of the following methods: Credit/Debit Cards, Bank Transfers, BLIK payment via the PayU, PayPal.
Orders will not be processed or shipped until payment has been received in full.
7. Shipping and delivery
We will make every effort to process and send your order as soon as possible, but we cannot guarantee specific delivery dates.
We offer worldwide shipping.
Shipping times and fees may vary depending on your location and the shipping method selected at checkout.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
We are not responsible for any delays, damages, or lost packages caused by the shipping carrier.
8. Returns and exchanges
Please review our Returns Policy which applies to products purchased from us.
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item within 14 calendar days from day of receiving the goods.
Please contact us at jutto.bags@gmail.com to initiate a return or exchange and to receive instructions for returning the item.
Item must be sent in the same condition as the customer received it. The product must be clean, unused, undamaged, with all tags attached, in a saleable condition. The exception is defective product. The product can be sent in the original packaging or wrapped securely in other appropriate packaging.
Please pack the items together with the receipt (invoice), if it was attached to your order and completed, signed Returns form.
Unfortunately, we do not offer exchanges of goods. If you change your mind after receiving your order, please return the purchased product and then make a new order.
9. Customs
When ordering goods from Jutto Bags Stores for delivery outside the European Union you may be subject to pay duties and taxes. Any charges for duty, taxes and customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be. Customs policies depends on country. You can contact the local customs office for further information.
10. Intellectual property
All content included on www.juttobags.com, such as text, graphics, logos, images, and software, is the property of Jutto Bags Store and is protected by international copyright laws. You may not reproduce, modify, distribute, or republish any content from www.juttobags.com without our prior written consent.
11. Limitation of liability
Jutto Bags Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, or data, arising from or in connection with the use of www.juttobags.com or the purchase of our products.
12. Governing law
The law of the Republic of Poland will apply to all legal relationships between the parties, excluding the international laws on the sale of goods. For consumers this choice of law is only valid insofar as the applicable law of the state in which the consumer has his or her residence is not revoked.
According to EU Regulation no.524/2013 on online dispute resolution for consumer disputes, you may refer disputes to the EU Commission’s online platform available at: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.
13. Changes to terms and conditions
Jutto Bags Store reserves the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting to www.juttobags.com or other way.
By placing an order with Jutto Bags Online Store, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
If you have any questions or concerns about these terms and conditions, please contact us at jutto.bags@gmail.com.
Our details
Email address: jutto.bags@gmail.com
Service provider: www.juttobags.com is the domain name of Jutto Bags Store.
Thank you for shopping with Jutto bags Store!
These Terms were last updated on 19/09/2025.